Evaluation fee
Service estimates are provided at no cost to the customer if any/all recommended work is accepted and approved. If a service estimate is prepared and all work is declined, a fee will be charged beginning at $70 (one half hour of labor). Equipment being evaluated on behalf of buyers/sellers is subject to additional handling fees as needed.
Turnaround time
Response time can vary and is not guaranteed. Turn-around time depends on current workload and other factors. Service and repair orders are addressed on a first come first serve basis at time of equipment arrival.
Shipping
Please be sure to package your lenses properly – Salmo Cine is not responsible for damage to incoming equipment as a result of carrier or shipping mishaps. For international shipments, please consult your local shipping service to determine best practices. Salmo Cine is not responsible for import or export taxes, duties, or fees. Any charges incurred as a result of shipping are the responsibility of the customer.
Privacy
Salmo Cine may publish photos, video, or written content about customers lenses from time to time. However, personal information is kept strictly confidential. If you have questions, feel free to contact Salmo Cine at any time.